Submit a Maintenance Request - Brewer & Stratton Property Management LLC
Arizona’s #1 Residential
Property Management Company
480-219-2111

Maintenance Requests

At Brewer & Stratton Property Management, we know that maintenance issues can be inconvenient and a burden. We work with you to get them handled in a timely manner.

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Efficiently view properties that interest you on your schedule through our secure digital lock box system. Once you've found the home you love, apply online through our convenient online application. After you're settled into your home, we will help you build your credit by reporting your payments to Experian Rent Credit Bureau. With Brewer & Stratton Property Management, you can pay rent online, submit maintenance requests online, and have an assigned expert property manager who will be designated to serve you.

Submit a Maintenance Request

Listed below are some common maintenance issues and some helpful tips. Before submitting your request, please read the below helpful maintenance tips to avoid taking time off from work to schedule a repairman and to potentially avoid unnecessary bills to your account.

Garbage Disposal Problem

  1. Try to reset the switch. It’s usually a little red button underneath or on the side of the garbage disposal.
  2. Check for a blockage in the sink or blades. MAKE SURE THAT YOU TURN IT OFF & UN-PLUGGED before putting your hands down the sink to check.

Electrical Problems – Electrical Plugs & Switches

  1. Sometimes the electrical breaker outside may “trip” Check the Breaker Panel to see if any of the breakers are flipped off. If so, then flip them back on and see if that works.
  2. Make sure that the light bulbs are replaced.
  3. Check the GFCI’s (these are usually located in the bathrooms, kitchen, and garage. One or more of them may be “tripped” and just needs reset.) Just push the reset button and re-test the switch or plug again.
  4. Contact the SRP or APS to see if there is a power outage in the area.
  5. Make sure that you have arranged for electric services to be turned on through APS, or SRP.

Hot Water Heater Problem

  1. Electric Hot Water Heaters are a little different gas hot water heaters. If it is an Electric Hot Water Heater – check to see if the fuse in the electrical box and make sure the fuse is ON. Also, check the valve on the water heater to make sure that it is also ON. If one, or both of these are OFF, then the water heater won’t work.
  2. Gas Hot Water Heaters are different than Electric. If it is a Gas Hot Water Heater – look to see if the pilot light has burned out. You may need to contact South West Gas so they can send someone out to turn on your Gas and light the pilot light.

Stove Problem

  1. Often times, the connections on the burners need to just be adjusted.
  2. Check the connections at each element to make sure that they are not disconnected, loose or corroded. If so, remove the element, clean the ends as best as possible and plug it back in again to fix the issue.

Clogged Sink

  1. Check to make sure that there isn’t anything visible blocking the drain.
  2. Try a common household solution such as Draino or Liquid Plumber.
  3. Remove old food from the kitchen garbage disposal and pour hot water down the drain.

Washing Machine

  1. Make sure the washer is plugged in.
  2. Make sure that the lid is closed all the way on the washer.
  3. Make sure that the washer isn’t too overloaded or out of balance. If so, then take out some of the clothing and re-arrange it through out the base of the machine to make sure its even and then try to re-start the cycle.

The Dryer is not working

  1. Make sure that the filter is cleaned off and that the lint is removed. If not, the dryer won’t be able to properly dry clothes. If that doesn’t repair the issue then the actual vent could be plugged up and or there is a more serious issue with the dryer.

Please submit your maintenance request. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays. For after-hours tenant emergencies only, please call (480) 800-9393.

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Most property management companies focus on low prices to haggle and acquire customers. While we ensure that our prices are always competitive, our main focus is high-quality service and complete customer satisfaction. We understand the risk that is involved in owning and managing rental properties and our goal is to give our clients complete peace of mind that there investment is being expertly managed so that they don't have to deal with the stress and issues that can arise from being rental property owners. As a full-service leading residential property management company, we handle all aspects of property management so that our clients don't have to.
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At Brewer & Stratton Property Management, we believe in the “Golden Rule”. We treat people, like people. We realized early on that property management in general has a bad stigma and we have worked diligently to set ourselves apart from other management companies as we realized that all we have to offer is our service. We have been in the property management business for almost years and have seen the ups and downs of the real estate market, property management companies come and go, and the investment market change. We believe that our fee structure speaks for itself. We too own investment properties and understand the importance in reducing vacancy time, maintenance costs, and most importantly renting to a qualified tenant.
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Many thanks for helping us find a new place to live. You have been a great help accomodating us at all hours and communicating with us so well!

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Designated Broker: Christopher Goodman
Designated Broker:
Christopher Goodman