Definitely on your side. The hot water heater broke, they forgot about my home warrantee and sent plumbers of their own. The home warranty company sent a check but it was a fraction of what the plumber charged, so Brewer & Stratton agreed to make up the difference. Not everyone would do that. I have had terrible luck with rental managers in the Phoenix area. Brewer & Stratton is my fourth but they are the first ones I trust and I would recommend them and hire them again and again!
I have appreciated the professionalism of Brewer and Stratton and their help in managing our rental property. Their fees for landlords are very reasonable, and our property manager always returns my calls and emails in a timely manner (which I have found is a rare quality in other management companies). I feel like we have been treated more than fairly, and it is a comfort to know that we have the backing of a management company in the case there are problems with with the property or the tenant.
Brewer Stratton is fantastic for an investor like myself. I have used them for several years. They take care of my property and my tenant professionally. The communication between the property manager and I is efficient and effective. The part that Ii appreciate the most is that when there are repairs needed on the home, which inevitably there is, they let me know what is needed and do not gouge on costs. Brewer-Stratton is fantastic.
I had a challenging situation with multiple a/c repairs at my rental home. Once Brewer & Stratton got involved we quickly came to a mutually agreeable resolution. Since maintenane costs can get out of control, I appreciate what Brewer & Stratton did to negotiate a with the vendor and got multiple estimate.
My husband and I own 5 properties that are managed by Brewer & Stratton. One of our properties, located we have in Surprise, recently became vacant. Brewer & Stratton has been overseeing the maintenance work and has done an EXCEPTIONAL job! The repairs are now complete and were done on time in a quality manner. Their service has been very professional, always returning calls and emails promptly, dealing with the various entities including the new tenant. They were a tremendous help in getting all the details sorted out and the work started. They were always pleasant and I have the highest regard for their professionalism and their work ethic. They constantly kept me informed and up to date.
I’m a new tenant with your company I just moved into my home October 23rd. I would like to commend Brewer & Stratton for the way they have handled all my requests and problems that I had encountered with my move in these past weeks. They have answered every email and question I had promptly. In a very professional way, they also reassured me that all maintenance/job requests were done in a timely manner, I have no complaints. So in my part I would like to thank Brewer & Stratton and everyone for their patience in all my matters.
As a turnkey provider, we couldn’t be happier working with Brewer Stratton. Our clients appreciate the ongoing communication and attention to detail that Brewer Stratton takes with every property. They are extremely familiar with the rental market and their property marketing strategies get homes rented quickly! I would strongly recommend them to all our investors and colleagues.
We would like to highly recommend Brewer & Stratton Property Management. They manage all of our properties. They have been wonderful and fully accommodating from the moment that we signed up with them. At Brewer & Stratton They have the experience and Knowledge to understand how homeowners and/or investors want their properties to be handled. We have never had to deal with unsatisfied tenants and all of our tenants renew their leases for long periods of time. They are quick to handle any issues that may arise, weather with the HOA or the Tenants themselves. They handle these properties as if they were their own as far as maintenance and upkeep are concerned. They are consistent with contacting us and keeping us informed of any repairs that need to be completed or any questions that tenants may have. As investors, we have great ease of mind knowing that we can turn these properties over to Brewer & Stratton and they will rent them quickly for the highest possible rent, maintain them properly and screen tenants thoroughly so that we are more likely to have uninterrupted income. All of this gives us as a company more time to focus on growing, expanding, and not dealing with the day to day of managing our properties. Those at Brewer & Stratton are extremely professional and really do take our best interest to heart. We could not recommend them more.
A great property management company. Just real good people to work with. They are very professional. I wish i had more properties for them to manage.
Brewer & Stratton has been so helpful every since the beginning. Efficient and professional in every sense of the word! It means a lot to us that your team cared and treated our property as if it were their own.,since it has not been easy nor fun for us. A.J. Was very responsive,very prompt, honest, and charismatic.